Current Position:Home > Technical Support > Technical Support
Service and Support

Our engineers will provide you with professional technical consulting services:

Technical solution customization, product selection, system optimization
Onsite/Online technical consultation, maintenance, spare parts, technical training

We provide comprehensive technical services for equipment, systems, solutions, construction, installation to ensure the reliable and safe operation of equipment and system.


At the same time, we provide diversified, comprehensive system solutions and ODM services for customers with different needs and characteristics. We also offer customers full technical support from project planning to project acceptance.


+86-29-84251056
sxlhdq@126.com
Pre-Sales Service
After-Sales Service
Pre-Sales Service
Professional, flexible and fast 
 responsive service
01
Technical Support

Provide professional pre-sales consultation and promptly respond to your technical inquiries about the product.

02
Model Selection and Quotation

Provide fast quotation services, allowing you to have a clear understanding of the budget.


03
Solution

Provide a comprehensive technical proposal to assist you in efficiently building a complete solution.

04
Electric Energy Analysis

Provide you comprehensive electrical energy measurement and analysis with the help of professional equipment.


After-Sales Service
Professional, flexible and fast 
 responsive service
01
On-Site Installation and Commissioning

According to the project schedule, we will send on-site engineers with professional qualifications and rich experience to provide guidance for on-site equipment installation. The commissioning of on-site equipment will be carried out by our on-site engineers. Our on-site engineers can meet your installation and commissioning needs.


02
Equipment Maintenance

We send professional maintenance service personnel to provide equipment maintenance services. We can offer users operational advice for the equipment and ensure it can start smoothly, and we also provide traceable services for equipment maintenance records.


03
Equipment Inspection

We dispatch professional electrical engineers to provide equipment inspection services. We use specialized instruments and meters to carry out comprehensive inspections of the equipment, helping you promptly prevent various problems in the power distribution system and providing preventive assurance for the continuity of equipment operation.

04
Equipment Fault Diagnosis

For equipment faults, we have many years of extensive fault diagnosis experience. We will dispatch experienced electrical engineers, using professional instruments and meters, to resolve your equipment issues.

05
Spare Parts Replacement Service

We provide high-quality spare parts replacement services. Using the equipment from our spare parts inventory, we help you replace the required parts in a timely manner according to your specific requirements, which can effectively reduce the losses caused by equipment downtime.


06
On-site Equipment Construction and Commissioning Services

Our professional service personnel provide you with expert on-site construction services tailored to the characteristics of each industry and different on-site environmental conditions to ensure safe connections between equipment and systems, and ensure the equipment installation meets relevant standards. At the same time, we also offer equipment commissioning services.

07
Technical Training Services

Provide users with professional and systematic product theory and application training, and can also offer flexible, personalized training according to your requirements.